| Shipping Information - FAQ's
|Q: I want to download the software and have a CD shipped to me.
A: Order your products as downloads and add the CD media to your order. The CD Media option is available on the Purchase page which is accessed by clicking on the Purchase tab at the top of any page on our web site.
Q: How soon will my software be shipped?
A: We usually ship the same day or next business day.
Q: Are there advantages or disadvantages to downloading?
A: There are significant advantages to downloading. You will get your software immediately, you save shipping charges and you will be able to download periodic updates at no charge . CDs go out of date rapidly.
Q: Can I make my own CD or backup of the software?
A: Yes, you can save the installer files that you download either to a CD or to a Zip file or other media. These files are exactly the same as the ones issued to you on our CD.
Q: What about User Guides?
A: Downloaded software installs with a user guide as a MS Word file. Currently, we are only printing a user guide for Real Estate Investment Analysis Standard product.
Q: Why do I get only one CD from RealData if I ordered more than one product?
A: All of our products fit onto a single CD. You will need to run the install process for each application that you ordered.
Note: When we ship by Federal Express we need to ship to a street address, not a post office box.