Does the calculator work on all Windows computers?

Yes, as long as you have Microsoft Excel 2000 or greater installed on your computer. Microsoft Works, Quattro Pro, Star Office and other spreadsheets will not run our programs. The calculator will work with Windows 2000, XP, and Vista.

Does the calculator work on Macintosh computers?

No, unless you use Parallels, BootCamp or VMWare Fusion to run Windows on your Mac.

How large is the program?

The Excel workbook size is approximately 1 MB; the installer file is approx. 10 MB.

Are your programs easy to use?

RealData has created its worksheets with user-friendliness in mind: all you need to do is enter your data and click a button to print reports. We color-code data entry cells, provide convenient cellnotes for on-screen contextual help, and include a comprehensive user guide. Additionally, free support and training are available by phone or email.

I am concerned about downloading your software.

The majority of RealData customers download their software. You can easily make your own backup by saving the installer file to a floppy disk or by burning it to a CD. You can contact us at any time to reinstall your software or to obtain your serial number.

How long does it take to download the software?

RealData's software installer files are 12 to 17 MB in size and should download in 10 to 15 minutes at most with a 56k dialup connection and much faster with DSL or cable-modem service.

How often do you upgrade and what is the cost?

We upgrade our programs approximately every two years and make minor interim updates on a regular basis. See our upgrades and builds pages for more information.


How is RealData's software licensed?

Our software is licensed to an individual for his or her use only. Please see our license agreement.

Do you provide tech support?

Tech support is free of charge by email or telephone. We are glad to help you with everything from installation of the software to answering your specific questions on the software's use, content and rationale.

Is your online purchasing secure?

Yes, RealData has its own secure certificate and encrypts all information during the ordering process. As an additional security measure, we do not store credit card information on our server.

Can I send reports to colleagues, clients and lenders?

Yes, install our free RealData PDF print driver and you can produce Acrobat PDF files of any report. These files can be easily attached to an email.