---
title: Can’t find rdpdfutil.exe in the installation folder – Windows
description: "If you see this error message when trying to print to PDF, check to see if you have the file \"rdpdfutil.exe\" in your c:\\Program Files (x86)\\RealData\\{product name}\\ folder. If not then it is probably easiest to re-install the software to…"
url: "https://www.realdata.com/docs/cant-find-rdpdfutil-exe-in-the-installation-folder-windows/"
updated: "2026-03-18"
---

# Can’t find rdpdfutil.exe in the installation folder – Windows

If you see this error message when trying to print to PDF, check to see if you have the file "rdpdfutil.exe" in your c:\Program Files (x86)\RealData\{product name}\ folder. If not then it is probably easiest to re-install the software to address this.

![](https://www.realdata.com/wp-content/uploads/2020/11/cant-find-rdpdfutil.jpg)

Even if you do have this file, there are other reasons why this error may display. Try re-installing the software, and be sure to download the latest release from your customer account.

 

## Are You Accessing RealData from a Remote Location?

 

If you have saved the specific RealData file to a remote location like OneDrive or Dropbox or a network drive, copy/move the file back to your local drive to your Documents folder.  It may need to be located locally in order to print correctly.

 

## The Windows Registry

 

It is essential that in the Windows Registry for this product you have a key called InstallFolder - the value must be correctly set to the location of your software.  Typically this would be C:\Program Files (x86)\RealData\[Product Name] but it may vary.  Registry entries can be found in HKEY_CURRENT_USER\SOFTWARE\VB and VBA Program Settings\RealData\[Product Name]