---
title: "When trying to print, an error message appears that says “Type 53 error” “File not found: pdfxcsup.dll”"
description: This indicates that the PDF print driver is not installed on your computer. We recommend that you install / reinstall your software. Users typically see this error message when they have carried a property analysis from one machine to another.…
url: "https://www.realdata.com/docs/when-trying-to-print-an-error-message-appears-that-says-type-53-error-file-not-found-pdfxcsup-dll/"
updated: "2024-11-12"
category: General
---

# When trying to print, an error message appears that says “Type 53 error” “File not found: pdfxcsup.dll”

This indicates that the PDF print driver is not installed on your computer. We recommend that you install / reinstall your software.

Users typically see this error message when they have carried a property analysis from one machine to another.

Important Note! This only applies to older releases of RealData software prior to about 2016.
