Q: How often do you upgrade and what is the cost?
A: We upgrade our programs approximately every two years and make minor interim updates on a regular basis. See our upgrades and builds pages for more information.
Q: Is your online purchasing secure?
A: Yes, RealData has its own Thawte secure certificate and encrypts all information during the ordering process. |
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Q: How is RealData's software licensed?
A: Our software is licensed to an individual for his or her use only. Please see our license agreement.
Q: Do you provide tech support?
A: Tech support is free of charge by email or telephone. We are glad to help you with everything from answers to specific questions to training sessions where we guide you through a complete analysis. |