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Can’t find rdpdfutil.exe in the installation folder – Windows

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If you see this error message when trying to print to PDF, check to see if you have the file “rdpdfutil.exe” in your c:\Program Files (x86)\RealData\{product name}\ folder. If not then it is probably easiest to re-install the software to address this.

 

Even if you do have this file, there are other reasons why this error may display. Try re-installing the software, and be sure to download the latest release from your customer account.

If this error persists, email us for assistance.

 

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