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Important Update: RealData will discontinue new software sales on April 30, 2026, after more than 40 years in business. Existing software will continue to work, and licensed users should download and save their installers before support ends on May 30, 2026.

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Getting Started

2

How to Enable Macros in Excel – for RealData Products
How to Print Reports for RealData Products

Installing Software

9

Installing RealData Software on Windows 10 or 11 (including the Windows Protected Your PC screen)
User Guides
Install problems for Windows users – no desktop icon, no entry in Program Menu
Macros enabled / No RealData Menu / Conflicting Add-ins
“Could not find rdpdfutil in the installation folder” error message – Mac
Installing Your Software on a Mac
Excel for Mac – How to Check Version and How to Update
Broken XLTM file association
Setting a Default Version of Excel on Mac – When You Have More than One Version of Excel

REIA Pro

21

Financing Options in REIA Pro
Which RealData product is best for multifamily investments?
Data Import in REIA Pro
Funded Reserves and Capital Improvements
How to configure a balloon payment in REIA
Assuming a Mortgage – How to Enter in REIA Pro or Express
REIA Professional — Partnership fees
Comparison Analysis add-on
How do I show a tenant move in after month 1 on the Commercial Income worksheet?
Lease Rollover Assumptions in REIA Pro
Creating an REIA Pro Cover Page Report
What’s new in REIA Professional v18?
How to calculate Canadian loan amortization?
What additional features are in Professional?
Can I change the order of the reports?
Portfolio Analysis add-on
Basic Income – data entry
Residential Income – data entry how-to for REIA Pro v20
Calculation Method for Loan Interest in REIA
Creating an REIA Pro Single Photo Report
Data Import – REIA Pro – Windows to/from Mac

General

70

“Demo has Expired” Error Message when opening program
Latest Software Builds
Can I use Microsoft Works as a substitute for Microsoft Excel to run RealData software programs?
Which RealData product is best for multifamily investments?
User Guides
Update Check macro not working
Windows and Macintosh product licensing
Macros enabled / No RealData Menu / Conflicting Add-ins
Providing the RealData calculator from other web sites
“Compile error in hidden module” error message
Circular reference error message
“Could not find rdpdfutil in the installation folder” error message – Mac
“This document is password protected or encrypted” error message
“Document Not Saved” error message
What happened to REIA Lite and REIA Ultra-Lite?
When printing reports, I would like to control whether I print in color or black & white.
When running the goalseek function, Excel locks up or crashes
‘Do Not Open The Original Template’ error message
Why do I have yellow watermarks on my PDF reports?
Read Only Files – Mac Users
How to Enable Macros in Excel – for RealData Products
How to add a new blank “user” worksheet
Read Only files – Windows users
How to Print Reports for RealData Products
“Error Printing to PDF” in Mac Programs
How to “Repair Install” Microsoft Office / Excel
Excel for Mac – How to Check Version and How to Update
Printing to PDF in Excel for MacOS
Cannot View Videos for our Video Courses
Do you have Macintosh versions of your programs?
Warning: This digital signature is invalid and cannot be trusted. The macros will be disabled.
When trying to print, an error message appears that says “Type 53 error” “File not found: pdfxcsup.dll”
“This document is both encrypted and password protected.” error message
What Excel file format should I use?
Broken XLTM file association
‘Macros are disabled…’ message
RealData reports are not printing correctly
What should I use for a Discount Rate?
Excel Iteration Setting
Cannot see worksheet tabs
Cannot copy and paste
“Action is only valid for programs that are currently installed” error message
“Unable to set the installed property of the add-in class” error message
“Windows cannot find file” error message
I cannot enter data in ANY cell
Cannot find file error message
What is a #REF! error
What does #VALUE! mean?
What does #NAME? mean?
What does ###### mean?
Macros are enabled but there is no RealData menu
“Cannot run the macro ‘RealDataPDF4.OpenPrinter’ ” error message when printing
Data Entry in RealData Software
Excel Starter does not support macros – Warning Message
“There was a problem sending the command to the program” error message
Changing the colors used in RealData software products
How to open multiple Excel files in different windows
Can I customize your programs?
“GetIDsofNames failed for Excel Addin” Error Message
“Cannot run ribbonLoaded macro” error message
Moving RealData files between Windows and Macintosh
Error message – “An error occurred in the secure channel support”
Setting a Default Version of Excel on Mac – When You Have More than One Version of Excel
Runtime error – Macintosh
Known issues – Macintosh products
Error when printing to PDF on Mac – “Export as fixed format failed”
Can I import data from other sources into RealData products?
“Windows cannot access the specified device, path, or file” error when you try to install software
The “Enable Macros” or “Enable Content” button is missing. I cannot enable macros.
Cannot enable Macros – files saved in cloud in OneNote

REIA Express

7

Which RealData product is best for multifamily investments?
How to configure a balloon payment in REIA
Assuming a Mortgage – How to Enter in REIA Pro or Express
How to calculate Canadian loan amortization?
How do I analyze a triple-net lease in REIA Express? Expense pass-throughs?
Rent Roll – data entry
Calculation Method for Loan Interest in REIA

Personal Financial Statement

5

How to Print a Financial Statement Report
Special case – income for property that is a primary residence or without income
Data Import in Personal Financial Statement
Entering Data on the Balance Sheet
How many properties, accounts, stocks, etc. can I enter?

On Schedule

7

What are the differences between On Schedule and C/I Development?
Adding an Amortized Loan to On Schedule
Timing of Sales in On Schedule
The Development Loan in On Schedule
A step-by-step approach to configuring units in On Schedule
Getting Started with On Schedule
Site Costs versus Unit Construction Costs

Commercial-Industrial Development

4

Important considerations for the lease up period in C-I Development
What are the differences between On Schedule and C/I Development?
CID requires permanent loan even when selling?
How do you set the development period in the program?

Calculators

1

How to use the Amortization Schedule

REIA Quick

2

REIA Quick Edition
How to calculate Canadian loan amortization?

Comparative Lease Analysis

3

Can I analyze more than 6 leases, or for more than 10 years?
How do I configure pass-through expenses in CLA?
Which line items in CLA are treated specially?

FAQs

1

How to Login to Your Customer Account – for Software Download, Passwords, and Receipts

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